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HP Laptop Keyboard not Working

Just imagine that you realize that you have a paper due the very next morning and you haven’t finished it yet. You start up your HP laptop and start typing words frantically but to your horror and dismay, no words that you type appear on the screen. You’ve got your HP laptop keyboard not working and now you have no idea how to deal with that problem.

If this situation seems familiar then you are not alone. Everyday, a lot of HP laptop owners, especially those laptops that have become a bit old, face this same situation and don’t have any clue how to fix their problem of HP laptop keyboard not working. This is why, we at the The FIX have come up with steps to diagnose this problem of yours.


It can be a very frustrating situation when you suddenly get to know that the keys on your HP laptop keyboard are not working. Not only will your time be wasted, your work will also get hampered. So how to find a permanent solution when your HP laptop keyboard not working? Is your HP laptop keyboard not working? Are you too facing the same dilemma as thousands of HP users? Worry not! We are here to provide you with reliable tips to troubleshoot the issues with your HP laptop keyboard. Here, we have provided some effective solutions to solve this error quickly.


What Causes HP Laptop Keyboard Not Working

HP laptop keyboard not working is a very common problem that seems to creep up in every other HP laptop from time to time. The severity and frequency of these errors is particularly very high with older devices that have been in use for quite a long time. There may be a lot of reasons as to why this problem happens. Some of the most commonly found issues that lead to HP laptop keyboard not working are:

  • A faulty driver is installed – It may happen that your Windows version does not support this installed driver or the driver is simply faulty. So, your keyboard may not work until it is uninstalled.

  • Using older driver versions– Outdated keyboard drivers are another possible reason for keyboard not working. You should update your keyboard driver.

  • Damaged keys – It might also be possible that the keys are damaged due to some physical cause. Your keys may go out of work if the laptop is pretty old.

HP Laptop Keyboard not Working | Reset Keyboard Settings Beside these reasons, any mis-configuration or mistake in the setup process may also cause this issue of HP laptop keyboard not working. So you need to check each and every aspect carefully.

What To Do If HP Laptop Keyboard Not Working?

If you have been “victimized” by this uncalled problem, then don’t worry. There are some trusted ways to fix the issue of HP laptop keyboard not working. Here we are providing some tried and tested methods that shall definitely help you in solving this keyboard related problems. These methods have been tested and recommended by our expert technicians and will surely provide you with a solution to your faulty HP laptop keyboard. Here are some of the steps that you can take to fix this problem:

Perform A Clean Boot

Rebooting is unarguably one of the best ways to correct any kind of keyboard related faults. At certain times, you may find that your system is lagging or freezing too much and you cannot write anything from your keyboard. In such a situation, rebooting is the best way to resolve this issue. This process clears up the internal bugs and refreshes your system as well.

Connect an External USB Keyboard

If rebooting your laptop doesn’t work, then connect an external USB keyboard to your laptop and check if it works. If the external keyboard works fine, then the problem may be with the hardware of your HP laptop’s keyboard. In such a situation you should take your HP laptop to your nearest The FIX store at the earliest and get it fixed by the highly trained expert laptop technicians. If the external keyboard doesn’t work too, then there may be some software settings issue. To fix this, proceed with the next step.

Reinstall Keyboard Driver

Another method is to reinstall the keyboard driver after uninstalling it. Go to Control Panel and select the Device Manager option. From there you can uninstall the keyboard driver. After uninstalling, simply reboot your laptop and the drivers will be reinstalled.

Update Keyboard Driver

Sometimes new keyboard driver updates are released and the support for older versions is lifted off. You can update your keyboard driver by going to the keyboard options under Control Panel>Device Manager. From there search for and install any updates to your keyboard driver.

To fix the HP laptop keyboard not working issue, you can also choose to reset the keyboard settings. To do this, go to the Start icon and select the Settings option. After that, click on Time & Language button and select the Region & Language button present on the left side of the pane. Make sure that the default language is set to English (United States). Then choose reset to default to reset your keyboard settings.


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